Wednesday, March 6, 2019

Seller's Remorse

Though I really do love the cucumber varieties that I grow, my ability to sustain my little hobby Cucumber Shop is very limited.

 I really enjoy working to provide a high-quality product to others. It is no piece of cake to run a little hobby business. The amount of work needed to run the physical business while still enjoying the varieties I grow can be daunting. There is the acquisition or production of high-quality seed, there is the seed storage and keeping proper inventory, there is making of seed packets, figuring out shipping, dealing with selling on Etsy, shipping out at inconvenient times, there is the recent creation of a high-quality website and much much more.

After receiving a poor review on Etsy, in which the customer stated that the seed he purchased had 25% germination, I messaged and emailed the customer multiple times to take care of the problem. Then, after refunding the total purchase including shipping, I checked seed germination on a neighboring seed packet of the same seed and sent the following note with a replacement seed packet in a padded envelope:


Though I do all I can, the review remains. Etsy only shows reviews that took place in the last 12 months – meaning that each product in my Etsy shop is rated exclusively on that one poor review.


Testing Germination for seed that a customer said germinated poorly.
Honestly, I’m not sure how many years I will be able to sell my carosello and other cucumber seed varieties, but I am happy to continue to do so as long as I am able to. At times, it is very disheartening when this kind of thing happens – especially when there is little I can do to fix the problem. Perhaps I’ll close my Etsy shop for a while and try again later.

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